PET BRO · Powered by Max Boerboel
Terms of Service
These terms are an agreement between you and MAX K9 LIMITED ("PET BRO", "we", "us"), the company that runs the PET BRO app and website. By creating an account or using PET BRO you agree to them. Please also read our Privacy Policy.
1. What PET BRO does
PET BRO helps you keep your dogs' profiles, photos, health records, training sessions and reminders in one place. It also offers an AI assistant, video behaviour reviews, a directory of vets and approved trainers, and a shop for dog food, care products and accessories in Lagos.
2. Your account
- You must be 18 or older and give accurate details.
- Keep your password private. You are responsible for activity on your account.
- If you invite people to your household, they can see and update that household's dog records.
- You can delete your account at any time from Household & account in the app. See the Privacy Policy for what happens to your data.
3. Not veterinary advice
PET BRO AI, video reviews, reminders and articles give general guidance only. They are not a diagnosis, prescription or substitute for a licensed veterinarian. AI answers can be wrong or incomplete. If your dog is unwell or injured, contact a vet straight away. Medicine, vaccine and deworming dates should come from your vet.
4. Vets and trainers
Vets in the directory are independent businesses. Their details come from their own public information; confirm times, fees and services with them directly. Trainers are approved by PET BRO before they appear, but they work independently. Any session, fee or arrangement is between you and the vet or trainer, and they are responsible for their services.
5. The shop
- Prices are in Naira and exclude delivery unless stated.
- Until online ordering opens, orders are placed by WhatsApp. An order is confirmed only when we confirm stock, price and delivery with you.
- Product photos are for guidance. Check sizes and labels before use, and follow your vet's advice for medicated products.
- If an item arrives damaged or wrong, tell us within 48 hours of delivery and we will replace it or refund you. Opened food and care products cannot be returned unless they are faulty.
6. PET BRO Plus
PET BRO Plus is a paid monthly plan, coming soon. When it opens, the price, renewal date and how to cancel will be shown before you pay. Founding members who join at the founding price keep it for the period stated in the offer. Plus renews each month until you cancel; cancelling stops the next payment and you keep Plus until the end of the paid month. If you subscribe through the Apple App Store or Google Play, their payment and refund rules also apply.
7. Using PET BRO fairly
Do not misuse PET BRO. That includes trying to get into other people's accounts, uploading content you do not have the right to share, uploading harmful files, scraping the service, or using it to promote animal cruelty or illegal sales. We may limit or close accounts that break these rules. Daily limits apply to AI questions and video reviews.
8. Your content
You keep ownership of the photos and records you add. You give us permission to store and process them only to run PET BRO for you, as described in the Privacy Policy.
9. Our content
The PET BRO name, logo, app design and Max Boerboel content belong to MAX K9 LIMITED. You may not copy them without our permission.
10. Availability and liability
We work to keep PET BRO running and your data safe, but we cannot promise the service will always be available or error-free. To the extent the law allows, we are not responsible for indirect losses, or for decisions made on the basis of AI answers, directory listings or third-party services. Nothing in these terms limits rights you have under Nigerian consumer protection law.
11. Changes
We may update these terms. If a change matters, we will tell you in the app or by email before it takes effect. If you keep using PET BRO after that, the new terms apply.
12. Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. If something goes wrong, contact us first so we can try to fix it. If we cannot agree, the courts of Lagos State will decide.
13. Contact
MAX K9 LIMITED (RC 9985150)
20C Kings Bay Avenue, Lekki County Homes, Ikota School Bus Stop, Lagos, Lagos State, Nigeria
Email: maxboerboeldog@gmail.com · WhatsApp: 0802 845 5573